Valvoline, Zerex, Pyroil, and Eagle One branded lubricants and chemicals, and Valvoline licensed apparel, merchandise and accessories purchased online through www.teamvalvoline.com. (collectively referred to as “Valvoline Products”).
Valvoline, Zerex, Pyroil, and Eagle One branded lubricants and chemicals, and Valvoline licensed apparel, merchandise and accessories purchased online through www.teamvalvoline.com. (collectively referred to as “Valvoline Products”).
Valvoline warrants Valvoline Products against defects in material or workmanship for thirty (30) days from the date of purchase. This warranty is valid only for the original purchaser with a proof of purchase that clearly shows the purchase date.
Returns of Defective Products. All claims under the warranty must be made within forty five (45) days from the date of purchase by calling a Team Valvoline Customer Service Representative (1-800-560-3123). Once the return of the defective Valvoline Products is authorized by a Valvoline Customer Service Representative, such returns must be shipped prepaid via UPS Ground with a Returned Goods Authorization Number (RGA) marked clearly on the outside of the shipping container. Replacement product or a refund to credit/debit card (as solely determined by Valvoline), together with a credit for 100% reimbursement of return shipping costs if necessary, will be shipped by Valvoline F.O.B. destination.
The return shipping address for all Valvoline, Zerex, Pyroil, and Eagle One branded lubricants and chemicals purchased online through www.teamvalvoline.com is:
Valvoline
9451 Meridian Way
West Chester, OH 45069
The return shipping address for all Valvoline licensed apparel, merchandise and accessories (all apparel) purchased online through www.teamvalvoline.com is:
Valvoline
549 Blue Sky Parkway
Lexington, KY 40509
Time Limit for Claims. All claims under the warranty provided herein must be made within forty five (45) days from the date of the purchase of the Valvoline Product. Failure to notify Valvoline of a warranted defect within forty five (45) days of the Valvoline Product purchase voids Valvoline’s obligations hereunder.
Replacement Only. Valvoline’s obligations under this warranty are limited solely to (i) the replacement of Valvoline Product proven to be defective with a like or equivalent Valvoline Product or (ii) a refund to the original purchaser for the purchase price of the Valvoline Product proven to be defective. Choice of replacement or refund shall be made by Valvoline at its sole discretion.
Exclusions/Disclaimers. THE WARRANTY PROVIDED HEREIN IS FOR REPLACEMENT OR REFUND OF PURCHASE PRICE ONLY. Valvoline shall not be liable for any loss, cost, damage, or expense of any kind arising out of a breach of the warranty. Further, Valvoline shall not be liable for any incidental, consequential, exemplary, special, or punitive damages, nor for any loss of revenue, profit or use, arising out of a breach of this warranty. In no event will Valvoline be liable for any amount greater than the replacement of a defective Valvoline Product or the purchase price of the defective Valvoline Product. The warranty provided herein does not cover charges for labor or other direct or indirect costs incurred in the replacement of the Valvoline Product. The disclaimers of liability included herein shall remain in effect and shall continue to be enforceable in the event that any remedy herein shall fail of its essential purpose. Some states may not allow the exclusion or limitation of incidental or consequential damages, so that exclusion may not apply to you. This Limited Warranty gives you certain legal rights. You may have other rights that vary from state to state.
The warranty provided herein shall be void and of no effect in the event that (a) the Valvoline Product has been subjected to misuse, neglect or accident; (b) modifications are made to the Valvoline Product; or (c) the Valvoline Product is not handled in compliance with the manufacturer’s printed instructions & Manufacturer Safety Data Sheet (the “MSDS”).
DISCLAIMERS OF WARRANTIES.EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, VALVOLINE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO ANY VALVOLINE PRODUCT – WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE – INCLUDING, WITHOUT LIMITATION, ANY: (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY.
No person or entity is authorized to bind Valvoline to any other warranty, obligation or liability for any Valvoline Product.
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